Warranty

LIMITED WARRANTY

Dear Customer,

Livin Farms HK Limited (hereinafter referred to as “[COMPANY]”, “We”, “Our” or “Us”) expresses great appreciation for choosing our products.

This Limited Warranty gives you specific legal rights and you may also have other rights, which vary from country to country. This warranty does not affect your statutory rights that cannot be excluded or limited. We warrant that during the Warranty Period, the Livin Farms products will be free from defects in materials and workmanship under normal use.

Who May Use This Warranty?
This limited warranty extends only to the original purchaser of Livin Farms products. It does not extend to any subsequent or other owner or transferee of the product or any transferee or other beneficiary of the service.

What Does This Warranty Cover?
This limited warranty applies only to hardware products manufactured by or for Livin Farms HK Ltd that can be identified by the Livin Farms or Hive Explorer trademark, trade name, or logo affixed to them. This limited warranty covers during the Warranty Period (as defined below) defects in materials and workmanship in Livin Farms products under normal use.

What Does This Warranty Not Cover?
The Limited Warranty does not apply to (i) any software, even if packaged or sold with the Livin Farms product or embedded in the product (refer to the license accompanying the software, distributed by Livin Farms HK Ltd, for details of your rights with respect to its use); (ii) consumables (component that are expected to require periodic replacement during the lifetime of a product);

This limited warranty does not cover any damages due to:
(i) improper use;
(ii) failure to follow the Livin Farms product instructions or to perform any preventive maintenance;
(iii) modifications by anyone who is not a representative of Livin Farms HK Ltd;
(iv) combination or use with any products, materials, processes, systems or other matter not provided or authorized in writing by Livin Farms HK Ltd;
(v) unauthorized repair;
(vi) normal wear and tear;
(vii) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
(viii) failures resulting from inadequate electrical supply or internet access;
(ix) operating the product with improper voltage or power supply;
(x) errors caused by software incompatibilities and viruses;

What is the Period of Coverage?
This limited warranty starts on the date of your purchase of Livin Farms products and lasts for TWO (2) YEARS in the European Union and ONE (1) YEARS in the Rest of the World. Unless otherwise provided by applicable law, the Warranty Period is not extended if we repair or replace a warranted product. The Warranty Period may only be extended by the time necessary for repair or replacement. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

What Are Your Remedies Under This Warranty?
With respect to any defective Livin Farms products during the Warranty Period, we will, in our sole discretion, either: (i) repair or replace such products (or the defective part) free of charge or (ii) refund the purchase price of such products. We may replace the Livin Farms product or defective parts with new or refurbished parts that are equivalent to new in both functionality and performance. All replaced parts and Livin Farms products for which a refund is given shall become our property. Please note, this warranty does not cover transport costs and risks associated with transport of your Livin Farms product to us unless otherwise provided for by applicable laws.

How Do You Obtain Warranty Service?
To obtain warranty service, you must e-mail our Customer Service Department at support@livinfarms.com during the Warranty Period.

Limitation of Liability
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT THAT YOU HAVE PURCHASED, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY LOSS OF PRODUCTION, WORK, DATA, USE, BUSINESS, GOODWILL, REPUTATION, REVENUE OR PROFIT, ANY DIMINUTION IN VALUE, COSTS OF REPLACEMENT GOODS, OR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW THE WARRANTY SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IF ANY TERMS CONTAINED HEREIN ARE HELD TO BE ILLEGAL OR UNENFORCEABLE, THE LEGALITY OR ENFORCEABILITY OF THE REMAINING TERMS SHALL NOT BE AFFECTED OR IMPAIRED.